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Work

 

A human-centric design approach.

 

Honed over more than a decade in creative and user experience roles—corporate and non-profit, business and the arts, individual contributor and creative team leader—my emphasis is on efficient collaboration that puts the customer’s perspective at the center of decision-making.

 
 
 

Select a case study.

 

USER FEEDBACK | ATM REDESIGN

CLARITY | ACCOUNT OPENING

INTERATION | FEE AVOIDANCE

INGENUITY | BRAND & MARKETING

MEANING | TEAM LEADERSHIP

 
 
 

Really driving home a point about Nudge Theory at IxDA Columbus, 2018. Photo credit: Lori Lundy.